{"id":334,"date":"2016-05-24T22:37:50","date_gmt":"2016-05-24T22:37:50","guid":{"rendered":"https:\/\/contentberg3.theme-sphere.com\/about-shane\/"},"modified":"2024-09-13T11:27:41","modified_gmt":"2024-09-13T09:27:41","slug":"about-shane","status":"publish","type":"page","link":"https:\/\/blog.pfls.fr\/index.php\/about-shane\/","title":{"rendered":"A propos PFLS"},"content":{"rendered":"\n<p>Au fil du temps, Pfls a accumul\u00e9 une expertise reconnue en :<\/p>\n\n\n\n<p>Arbitrage optimal entre les \u00e9changes humains et les applications libre-service<\/p>\n\n\n\n<p>Ma\u00eetrise des processus clients et des logiques d\u2019usage<\/p>\n\n\n\n<p>Enrichissement de la r\u00e9flexion strat\u00e9gique \u00e0 partir des logiques clients<\/p>\n\n\n\n<p>Mise en place d\u2019une relation client modernis\u00e9e dans le respect des valeurs de l\u2019entreprise<\/p>\n\n\n\n<p>Estimation juste de la place des nouvelles technologies dans l\u2019ensemble du dispositif de contact<\/p>\n\n\n\n<p>Int\u00e9gration coordonn\u00e9e des composantes \u00ab artistiques \u00bb et techniques des projets<\/p>\n\n\n\n<p>Mise en place, pour les agents de l\u2019entreprise, de modalit\u00e9s adapt\u00e9es pour r\u00e9pondre aux requ\u00eates clients<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"362\" height=\"132\" src=\"https:\/\/blog.pfls.fr\/wp-content\/uploads\/2024\/09\/SIGNATURE.png\" alt=\"\" class=\"wp-image-4067\"\/><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Au fil du temps, Pfls a accumul\u00e9 une expertise reconnue en : Arbitrage optimal entre les \u00e9changes humains et les applications libre-service Ma\u00eetrise des processus clients et des logiques d\u2019usage Enrichissement de la r\u00e9flexion strat\u00e9gique \u00e0 partir des logiques clients Mise en place d\u2019une relation client modernis\u00e9e dans le respect des valeurs de l\u2019entreprise Estimation<\/p>\n","protected":false},"author":1,"featured_media":4012,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-334","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/pages\/334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/comments?post=334"}],"version-history":[{"count":1,"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/pages\/334\/revisions"}],"predecessor-version":[{"id":4068,"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/pages\/334\/revisions\/4068"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/media\/4012"}],"wp:attachment":[{"href":"https:\/\/blog.pfls.fr\/index.php\/wp-json\/wp\/v2\/media?parent=334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}